What is your refund/cancellation policy?

Software: We can consider refunds, at our discretion (i.e. no automatic right), based upon the particular circumstances of your case. In practice, we usually require that you have found a technical fault, and that we are given proper opportunity to verify sufficient information about any faults which you believe you have found (and that they are in […]

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What happens if an automatic Meta Slider Pro payment fails?

If an automatic payment for Meta Slider Pro fails, you will be notified by email. You will then have the opportunity to pay for your next subscription period via card or PayPal. This can be done from your Account Page on metaslider.com. Please note that a chargeback (whether from PayPal or your card company) will […]

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How are payments for Meta Slider Pro taken?

If you purchase a subscription to Meta Slider Pro, then this is paid for using PayPal or a card. In the case of card payments, payments will be processed automatically annually. We do not store your card details under any circumstances; rather (for card payments) we use stripe.com, one of the web’s most trusted and most widely-used […]

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