Frequently Asked Questions
CAN I TRY BEFORE I BUY?
We don’t offer a trial version of MetaSlider Pro, but you can install the free version of MetaSlider by going to Plugins > Add New and searching for “MetaSlider”.
MetaSlider Pro is an addon pack for MetaSlider, so the interface will be largely the same but you’ll have access a number of extended features.
WILL MY EXISTING SLIDESHOWS STILL WORK IF I UPGRADE TO METASLIDER PRO?
Yes, they will continue to function exactly as they do now.
WHAT ARE THE REQUIREMENTS?
- WordPress 3.5+
- MetaSlider (Free) – Latest Version
CAN I DISTRIBUTE METASLIDER IN A THEME?
Yes! You’re free to distribute the free version of MetaSlider in any theme. If you’re a theme developer you might also want to check out our affiliates page.
HELP! MY DOWNLOAD LINK EXPIRED, WHAT CAN I DO?
No problem, just contact us and we’ll reactivate your purchase.
HOW DO I INSTALL METASLIDER PRO?
Immediately after purchase we’ll email you the plugin file, simply install it using the “Plugins > Add New > Upload” option in WordPress. If you need help, please contact us and we will arrange to install it for you.
CAN I INSTALL METASLIDER PRO ON A DEVELOPMENT SITE?
You’re free to install MetaSlider Pro on as many development sites as you need to. The site licence limit counts against live sites only.
HOW ARE UPDATES HANDLED?
Updates are automatic, just click the “Update Now” button when it appears in your Plugins menu to stay up to date.
DO YOU CHARGE VAT?
MetaSlider is owned by Simba Hosting LTD, a UK VAT Registered company. VAT will be applied at the local rate during checkout for customers in the European Union.