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PRO CUSTOMER SUPPORT
Premium support is included in your purchase, we’ll be happy to assist with any issues you may experience with MetaSlider. We’ll also help you with installation, custom modification requests and theme integration issues – just ask!
Due to the volume of downloads for the free version of MetaSlider, we have had to limit support to functional issues with MetaSlider. We no longer cover custom modification requests or issues that have been introduced through the use of a custom theme. Please check out the trouble shooting guide and the FAQ.
If you still require assistance please upgrade to MetaSlider Pro and submit a new ticket using the form on the left. We’ll get back to you within 24 hours Monday – Friday. If we’re online at the time, we’ll get back to you immediately!
For free support please use the WordPress.org support forums for MetaSlider. Please bear in mind that we provide this support completely free of charge, and our response times can vary.
Do you have an idea for a feature, improvement or any other feedback? Leave a feature request here.