Sometimes problems do happen with MetaSlider plugins. These can happen for many reasons including conflicts with other plugins, mistakes with the server configuration, or bugs with the Metaslider code.
The fastest way to solve these error is to find an error message. Sometimes the error messages are visible on the site. However, sometimes we need to other ways to find the message.
Option #1. Check your Error Logs #
Most hosting companies will give you access to your site’s error logs. Please look at your hosting company’s control panel or documentation to try and find the error logs. You can also try and view your error logs with plugin.
Option #2. Emails from WordPress #
WordPress has a feature that will notify you about any serious errors on your site. You can’t trigger this by yourself, but simply seeing this message can be helpful:
There has a been a critical error on your website. Please check your site admin email inbox for instructions”.
WordPress will also send an email message to the site administrator. This will contain a link to put your site in a special “recovery mode”. This recovery mode will allow you to login and disable plugins that are causing problems. If you aren’t getting this email, you can install a plugin such as “Email Log” to record that email.
Option #3. Use a Plugin to Find Errors #
If you don’t have access to error logs from your hosting company, there are plugins available on WordPress.org that will record error logs and display them inside your WordPress site. For example, the Debug Log Manager plugin will provide a screen inside WordPress that will record errors, as in this screenshot below.
