We are happy to provide full refunds for MetaSlider customers. This applies to both new purchases and subscription renewals.
There are two requirements for refunds:
- Refund requests must be within 30 days of the original purchase or the subscription renewal.
- To request a refund, log in to MetaSlider.com and open a support ticket. Please do not send requests by email or social media, because it is easy for those requests to be missed.
If you are a new customer and think you will need more than 30 days to test the plugin, please let us know when you make the purchase.
Please note that is not enough to just cancel your account. That will not automatically send a refund. You will need to contact us.